Frequently Asked Questions about the Amscot MoneyCard

About the Amscot MoneyCard

What is the Amscot MoneyCard and where can it be used?
Is the Amscot MoneyCard a credit card?
What do I need to provide to get an Amscot MoneyCard?
What is the minimum age to get an Amscot MoneyCard?
Where can I get an Amscot MoneyCard?

Temporary Card

What is the temporary card and where can I use it?
Can I enroll in direct deposit before I receive my personalized card?

Personalized Card

How long does it take to receive my personalized card in the mail?

Loading the Amscot MoneyCard

Card How do I reload my Amscot MoneyCard?
When will the money become available on my card when I reload at an Amscot Branch?

Direct Deposit

How do I enroll in free direct deposit?
Can I have my tax refund direct deposited to my Amscot MoneyCard?

Lost or Stolen Cards

What happens if my Amscot MoneyCard is lost or stolen?

Card Fees

Are there any fees or costs associated with using the Amscot MoneyCard?

About the Amscot MoneyCard Back to Top

What is the Amscot MoneyCard and where can it be used?
The Amscot MoneyCard is a prepaid debit card that can be used to shop online, pay bills and make everyday purchases. It is accepted worldwide, anywhere Debit MasterCard is accepted. The card can be reloaded by direct deposit or with cash at any Amscot Branch. With the Amscot MoneyCard there is no minimum balance or risk of overdraft fees.

Is the Amscot MoneyCard a credit card?
No, the Amscot MoneyCard is a prepaid debit card. It stores value of the dollar amount you choose to load and maintain on the card.

What do I need to provide to get an Amscot MoneyCard?
You will need to bring a valid government issued photo ID and provide your name, street address, date of birth and other information that will allow us to identify you.

What is the minimum age to get an Amscot MoneyCard?
You must be at least 13 years old.

Where can I get an Amscot MoneyCard?
The Amscot MoneyCard is available exclusively at any Amscot Branch.

Temporary Card Back to Top

What is the temporary card and where can I use it?
When you purchase an Amscot MoneyCard you will receive a temporary card in your choice of one of our 6 card designs. The temporary card can be used at most merchants that accept Debit MasterCard until you receive your personalized card in the mail.

Can I enroll in direct deposit before I receive my personalized card?
Yes, when you receive your temporary card you will also receive a direct deposit form. You can setup direct deposit immediately. Once you activate your personalized card, all of the funds will automatically transfer over from your temporary card and any direct deposits received after the activation will post to your personalized card.

Personalized Card Back to Top

How long does it take to receive my personalized card in the mail?
Generally you will receive your personalized card within 7-10 business days.

Loading the Amscot MoneyCard Back to Top

How do I reload my Amscot MoneyCard?
You can reload your Amscot MoneyCard with direct deposit or at any Amscot Branch.

When will the money become available on my card when I reload at an Amscot Branch?
As soon as you load funds on your card at an Amscot Branch the funds are available. There’s no additional wait!

Direct Deposit Back to Top

How do I enroll in free direct deposit?
Having your paycheck or government benefits direct deposited to your card is easy! Simply provide your payroll or benefits office with your routing and account number. You can get these numbers by logging in to your card account, visiting any Amscot Branch, or by calling 1-866-532-9623 to speak with our live customer support.

Can I have my tax refund direct deposited to my Amscot MoneyCard?
Yes, simply enter your card’s routing and account number in the space provided on your tax form.

Lost or Stolen Cards Back to Top

What happens if my Amscot MoneyCard is lost or stolen?
Immediately report a lost, stolen or damaged card by calling 1-866-532-9623. If your card is lost or stolen you may obtain a replacement card for $2.95 and a replacement card will be issued by mail. Any available balance will be transferred to the new card. The Amscot MoneyCard provides 24 hour automated support for your assistance.

Card Fees Back to Top

Are there any fees or costs associated with using the Amscot MoneyCard?
Yes. Please review the below fee schedule which applies to the Amscot MoneyCard.

These fees apply to new Amscot MoneyCards purchased on or after March 15, 2015. The fees associated with cards purchased before this date may be different. Please login to your card account to view your cardholder agreement and fees.

For more information about the Amscot MoneyCard and to get started ask an Amscot Associate for details or call 1-866-532-9623.